Judge Rules in Consultant?s Favor with 80-20 Rule

I opened the registered letter and was shocked. My best clients were joining together in a class-action suit against me. The letter stated that I had promulgated a false illusion of success by having them follow the 80-20 rule. It alleged that I brainwashed them into thinking that the 80-20 rule was a basic law of business and nature. They followed my advice and many of them had gone bankrupt.

I confess, I do quote the 80-20 rule like it is divinely ordained. Called by whatever name, the 80-20 rule reminds us that the relationship between input and output is not balanced. The rule states that a small number of causes is responsible for a large percentage of the effect, in a ratio of about 80-20. For example, it could be said that 80 percent of your profits come from 20 percent of your customers or 80 percent of your budget comes from 20 percent of the items and so forth.

The 80-20 rule is definitely biblical in its origins. It's my mantra. I start all my training sessions with a simple question. Although there are Ten Commandments, which ones do you think generate most of our sins? "Do not covet? " is obviously No. 1. The group usually argues over No. 2. Lately "Honor thy father and mother" has been the runner-up. (I guess with the increase in life expectancy, it has become much more difficult to follow this commandment.) We have a few laughs, and I make my point. Each commandment does not generate an equal amount of sins. "Do not covet" and at least one more could well make up 80 percent of our daily transgressions.

My audience loves the story. True, they would initially argue that the 80-20 rule does not apply to them. Their businesses are unique and such sweeping rules could not include them. However, I show them data and a lot of anecdotal evidence. I can be very persuasive. Finally they succumb and buy my book, training tapes, and subscribe to my Web site in order to follow my latest advice.

I reread the letter. I'm flabbergasted. I call my best customers, but they won't talk to me. They refer all my calls to their attorneys. My attorney warns me that this is not a frivolous lawsuit. I need to have a strong defense. We live in times when consultants are being sued by their clients for a lack of ethics, conflicts of interests, and down right plain stupidity. Consultants are paying hefty fines, even getting jail time.

I started working on my defense at the library. I researched the great scientific discoveries of the Renaissance. I believed that the 80-20 rule could be found in the footnotes of Sir Isaac Newton's manuscripts on the universal laws of gravitation. I was wrong.

An alternative, for sure, would be Charles Darwin's law of the survival of the fittest. The 80-20 breakdown seemed like a natural outgrowth of his studies of competition, genetic mutation, and the animals of the Galapagos Islands. Again no luck. I was starting to worry.

I did find some stuff on an Italian economist of the late 19th century, Vilfredo Pareto. He developed "Pareto's Law" which he presented as: log N = log A + m logX. When dumbed down it is the 80-20 rule. I was very excited. I showed it to my lawyer. "Forget it." I would lose the jury with any math beyond third grade.

I decided to tell my lawyer the truth.

My pals in high school promulgated the 80?20 rule. We were trying to figure out the probability of getting dates on any given Saturday night. We collected data from our classmates. Surprisingly a small percentage of the guys (20 percent to be exact) dated most of the girls (80 percent to be exact). These guys were considered the "in crowd" and always had dates. On the other hand my friends and I, "the nerds," the other 80 percent of guys, were always competing to get one of those few girls (the 20 percent that would date a nerd) to go out with us.

The rule applied in college too. Eighty percent of the beer cans could be found in front of only 20 percent of the dorm rooms. We knew because we collected them for recycling. (OK, we did it to get the five-cents refund available in politically correct California). It just seemed that everywhere I went this 80-20 thing worked.

My lawyer sounded encouraging for the first time. He could use this type of information to convince a jury. Initially, his strategy was to plea bargain and ask the judge for community service. Now he was ready to go for an acquittal and threaten to counter sue my former clients for defaming my professional name and character.

Did you see me on Court TV? Not only did I win, I got the judge and 80 percent of the jury to buy my book.

Hesh Reinfeld writes a syndicated business humor column. You can read additional examples of his columns on his website: http://www.heshreinfeld.com Or contact him at hesh1@comcast.net

In The News:


Google News
Updated : Fri, 10 Oct 2008 23:49:19 GMT

John McCain, Barack Obama on healthcare - Los Angeles Times


Seattle Post Intelligencer
John McCain, Barack Obama on healthcare
Los Angeles Times - 21 minutes ago
How workable are the presidential candidates' health reform plans? Here's a summary of their proposals and a list of online resources for more information.
In this economy, don't count on comprehensive health reform Chicago Tribune
Fact Check: Would Obama fine businesses that don't offer health care? CNN Political Ticker
The New American - The Associated Press - MarketWatch - NJBIZ
all 1,686 news articles

Publ.Date : Fri, 10 Oct 2008 23:27:40 GMT

Notes on a Milk Scandal - Wall Street Journal


Canada.com
Notes on a Milk Scandal
Wall Street Journal - 5 hours ago
By JOSEPH STERNBERG | FROM THE WALL STREET JOURNAL ASIA It's a question I'd never expected to spend much time thinking about.
France pulls tainted Chinese food BBC News
Tainted milk prompts new Chinese standards United Press International
Voice of America - The Associated Press - Xinhua - RedOrbit
all 2,270 news articles

Publ.Date : Fri, 10 Oct 2008 18:28:15 GMT

Wall Street, markets continue roller coaster - Bizjournals.com


NEWS.com.au
Wall Street, markets continue roller coaster
Bizjournals.com - 2 hours ago
A roller coaster week on Wall Street ended with the Dow Jones Industrial Average down 128 points Friday after bouncing back from almost 700 points down in the day.
Video: Wild Swings Drive Morning Trading AssociatedPress
Worst Week on Wall Street Ends Down ABC News
WMBB-TV - Washington Post - WMDT - NEWS.com.au
all 2,033 news articles

Publ.Date : Fri, 10 Oct 2008 21:29:25 GMT

GOP Alleges Nonprofit Voter Fraud - CBS News


Boston Globe
GOP Alleges Nonprofit Voter Fraud
CBS News - 27 minutes ago
(CBS) This week Sen. John McCain and his running mate, Gov. Sarah Palin, went after one of the nation's leading voter registration groups which focuses its efforts minorities and low-income families and now being investigated for voter fraud.
McCain Campaign Calls for Investigation of ACORN-Obama Ties Washington Post
Voter fraud accusations mar presidential campaign The Associated Press
New York Times - AFP - Chicago Tribune - Huffington Post
all 1,109 news articles

Publ.Date : Fri, 10 Oct 2008 23:21:41 GMT

Emptying the Pac-10 notebook - ESPN


Los Angeles Times
Emptying the Pac-10 notebook
ESPN - 1 hour ago
USC is a perfect 8-0 vs ASU this decade, last losing to the Sun Devils in 1999. Over the 8 wins, USC has averaged 39.8 PPG. The Trojans are going for their 400th victory at the Coliseum.
Trojans sense an opportunity with Arizona State Los Angeles Times
USC, ASU to avoid second Pac-10 loss International Herald Tribune
AZ Central.com - East Valley Tribune - Arizona Republic - Examiner.com
all 266 news articles

Publ.Date : Fri, 10 Oct 2008 22:31:02 GMT

Two Banks in Midwest Fail - Wall Street Journal


WWJ
Two Banks in Midwest Fail
Wall Street Journal - 35 minutes ago
By JEFF BATER WASHINGTON -- The Federal Deposit Insurance Corp. on Friday announced the closings of two banks, bringing to 15 the number of federally insured banks that have failed this year.
Two banks fold, bringing total to 15 failures this year MarketWatch
Regulators shut small banks in Mich., Ill. Forbes
Bloomberg - Reuters - Detroit Free Press - WWJ
all 37 news articles

Publ.Date : Fri, 10 Oct 2008 23:14:00 GMT

Conflict Resolution Marked Career of Nobel Laureate Martti Ahtisaari - Voice of America


BBC News
Conflict Resolution Marked Career of Nobel Laureate Martti Ahtisaari
Voice of America - 2 hours ago
By Andre de Nesnera Conflict resolution marked the career of former Finnish president Martti Ahtisaari who has received this year's Nobel Peace Prize for his efforts to secure peace in various regions of the world.
Video: Ex-Finland President Wins Nobel Peace Prize AssociatedPress
Martti Ahtisaari gets a deserved Nobel Peace Prize for a (failed) plan Times Online
The Associated Press - Sydney Morning Herald - TIME - AFP
all 1,240 news articles

Publ.Date : Fri, 10 Oct 2008 21:23:27 GMT

Automated Blog and Ping
RSS Software


PARLOT::Ebooks, Scripts, Websites, and more...

Adsense websites

Large One?

Here's a proven, and truly easy way to start increasing... Read More

Blowing Your Own Horn

Opportunity Assistance Business Resource Center http://www.opportunityassistance.comAt first you... Read More

Nine Advance Networking Skills for Seasoned Networkers

A seasoned networker knows the real meaning of networking --... Read More

Standing Above The Crowd

In today's highly competitive business environment it is critical to... Read More

Direct Mail Still Works!

Direct Mail CampaignsDespite the proliferation of communication facilitators--mobile phones, faxes,... Read More

Value Proposition is the Key to Success

Value proposition is treated as the standards or service that... Read More

Good News Travels Fast

This newsletter is full of opportunities staring you in the... Read More

2 Step Marketing

Do it Right.I receive postcards all the time. The other... Read More

Marketing Messages: Your 10 Most Important Business Principles

As a self-employed professional, you have two basic strategies for... Read More

Ditch Coupons Before Customers Ditch You

Everyone wants to feel like they're getting a good deal.... Read More

Business Promotional Items ? How to Stimulate Word of Mouth Advertising

If the promotional items you give out end up in... Read More

Keep Costs Down and Keep the Marketing Strategy Simple

One of the biggest mistakes we could make as business... Read More

Wealth Knowledge & Power ? Lost Secrets From Ancient Masters

Behold! He with the light cometh!He shall light thy darkest... Read More

The Art Of Writing Classified Ads

The writing of good classified ads truly is an art... Read More

Hello, My Name Is . . . What Your Name Tag Says About You

When you attend networking functions, what kind of name tag... Read More

Do Not Consider Running the Same Yellow Page Ad until You Read This

Grant Businesses have a love-hate relationship with the Yellow Page... Read More

The 5 Minute Marketing Plan

If I were to ask you right now, what marketing... Read More

How to Develop an Effective Company Profile -- and Why

What is a company profile? ... Read More

More Scams! Do you Really Believe It?

Quit spreading those chain letters, nothing is going to happen... Read More

Baby Boomers - Marketing to the Me Generation

Unless you've been in a dimly lit cavern for the... Read More

Your Secret Marketing Weapon

As a professional service provider, you're paid for what you... Read More

Putting Your Website to Work

Websites have replaced the brochure as the "must have" marketing... Read More

Develop Your Curiosity And Increase Profits

If anyone was to ask me what my greatest strength... Read More

The Bare-Bones Basics Of Multi-Level Marketing

Multi-level marketing is the biggest growth industry in the 1980's.... Read More

In Sickness And In Health

I recently drove by a business that had a sign... Read More