Imagine that you open a meeting by saying, "We need to talk about the budget."
And someone responds with, "I named my dog Budget because everyone tells me he's too big."
After the laughter subsides, you wonder why anyone would make such a silly remark in your meeting.
And this leads to a larger question: Why would anyone misbehave in a meeting? Taken to the extreme, misbehavior can ruin a meeting. That wastes everyone's time and squanders the opportunity to produce useful results.
Here are some possibilities.
1) They're uninformed
Many people do not know how to plan, conduct, or participate in a meeting. They think that gathering people in a conference room represents holding a meeting. They believe that planning is unnecessary because they expect everyone to arrive with a common agenda. They think that hosting a discussion actually leads to useful results. These well-meaning attempts at holding a meeting are so counterproductive that they can appear to be misbehavior. In addition, a bad meeting irritates others, causing them to retaliate with misbehavior.
Better: Show people how to plan and conduct meetings. Teach them how to use process tools that help people make methodical progress toward results. Schedule a workshop that shows people how to plan and lead meetings. (Call me to talk about my outstanding workshop.)
2) They're bored.
Many meetings occur with a few people talking while the rest watch. When this happens, the quiet participants entertain themselves by daydreaming, starting side conversations, or working on other tasks (such as preparing lists of things to do once the meeting finally ends). People with extensive experience in bad meetings have learned how to feign credible interest while being mentally absent.
Better: Plan activities that involve everyone. Avoid relying on discussion for your meeting because it allows the more vocal attendees to dominate.
3) They're mad.
People can be mad for many reasons, such as they feel trapped in an unplanned meeting or they disagree with the results being obtained. They could also feel mad if others are preventing them from participating.
People know that a meeting without an agenda will waste their time, and they resent this. For example, a man once told me that he and his friends would "sandbag" any meeting that was called without an agenda. They made inappropriate comments, introduced distracting considerations, and asked pointless questions. Of course, they acted with such professional sincerity that it seemed that they were being productive instead of disruptive.
Better: Always prepare an agenda. Always contact key participants before the meeting to explain their role and to check if they are prepared for the meeting.
4) They disagree
Meetings are an excellent activity to resolve disagreements. However, if people disagree with the issue, the process, or the results AND are unable to exert influence, they will rebel. This rebellion will appear as misbehavior in the meeting or (worse) sabotage after the meeting.
Better: Use process tools in the meeting that involve all of the participants. Always contact key participants before holding a meeting on a controversial issue. Use these conversations to listen to their views, explain the goals for the meeting, and promote your intent for a fair resolution. Make sure that you seek a "Both/And" result instead of an "Either/Or" result so that everyone gets what they need.
5) They misunderstand
Sometimes people misunderstand expectations. For example, an executive was surprised by the negative comments, ridicule, and hostility that occurred during his first staff meeting with a new group. After some investigation, he learned that his predecessor openly criticized and ridiculed people. Thus, this was the behavior that the staff had learned to emulate. The executive fixed this by a) stating new expectations, b) coaching key offenders, and c) setting an example of respectful conduct.
Better: Cultural management is a primary leadership responsibility. Demonstrate the type of behavior that you want for productive meetings and provide private corrective feedback to those who misbehave.
An effective meeting is a team activity conducted by a fair process that involves everyone. People respect this approach and will make positive contributions because they know that such a meeting represents a good use of their time.
IAF Certified Professional Facilitator and author Steve Kaye helps groups of people hold effective meetings. His innovative workshops have informed and inspired people nationwide. His facilitation produces results that people will support. Sign up for his free newsletter at http://www.stevekaye.com. Call 714-528-1300 or visit his web site for over 100 pages of valuable ideas.
![]() Google News Updated : Sat, 11 Oct 2008 05:49:35 GMT Democrats Are Gaining, Registration Data Shows - New York Times
New York Times - By NICHOLAS CONFESSORE and GRIFF PALMER Some longtime Republican strongholds in New York are becoming increasingly Democratic, a striking change driven by demographic shifts, intense voter registration drives by Democrats and allied groups and sagging ... Campus registration drives in full swing Ott, Hook face off for open county office Publ.Date : Sat, 11 Oct 2008 03:20:33 GMT G-7 Commit to `All Necessary Steps' to Stem Global Meltdown - Bloomberg
Bloomberg - By Simon Kennedy Oct. 11 (Bloomberg) -- Group of Seven finance chiefs, meeting after stocks plunged and as a global recession looms, vowed to prevent the failure of vital banks while failing to unveil new initiatives for thawing credit markets. Group of 7 Nations Seek Coordination in Rescue In latest bold step, Treasury will buy bank stakes Publ.Date : Sat, 11 Oct 2008 04:03:42 GMT Bush: US authority able to solve financial crisis - People's Daily Online
People's Daily Online - US President George W. Bush arrives in the Rose Garden at the White House to makes a statement on the economy in Washington, October 10, 2008. President Bush vows action on financial crisis Bush's Lullaby to the Markets Publ.Date : Sat, 11 Oct 2008 04:12:49 GMT Paulson Indicates Need to Purchase Bank Equity `Soon as We Can' - Bloomberg
Bloomberg - By John Brinsley and Rebecca Christie Oct. 11 (Bloomberg) -- US Treasury Secretary Henry Paulson indicated that pumping government funds into banks is a priority and said financial markets will remain volatile. US planning to buy equity in financial institutions Treasury Weighs Investing In Banks Publ.Date : Sat, 11 Oct 2008 04:21:05 GMT Genomics project unites four Wisconsin research institutions - Milwaukee Journal Sentinel Milwaukee Journal Sentinel - By KATHLEEN GALLAGHER Wisconsin’s four biggest academic research institutions will collaborate on an initiative aimed at giving the state national stature in the fast-emerging field of individualized medicine, Gov. Marshfield Clinic gets biggest donation yet Wis. governor unveils gene research triangle Publ.Date : Sat, 11 Oct 2008 05:29:44 GMT McCain Lauds and Attacks Obama in Same Day - New York Times
New York Times - Senator John McCain of Arizona and his supporters at a rally on Friday in La Crosse, Wis. By ELISABETH BUMILLER LAKEVILLE, Minn. - After a week of trying to portray Senator Barack Obama as a friend of terrorists who would drive the country into ... McCain Moves to Soften the Tone at Rallies John McCain, speaking to supporters, tries to defuse an anti ... Publ.Date : Sat, 11 Oct 2008 05:08:14 GMT US Near Changing Stance on North Korea as Terrorist - Wall Street Journal
Wall Street Journal - By JAY SOLOMON WASHINGTON -- The Bush administration is hoping to announce as soon as Saturday that it is tentatively removing North Korea from its list of state sponsors of terrorism, in a bid to kick-start a stalled nuclear disarmament agreement, ... AP: US to remove North Korea from terror blacklist US May Remove North Korea From Terrorism List, AP Reports Publ.Date : Sat, 11 Oct 2008 04:02:40 GMT Make Money From Home |
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