A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.
Conflict Becoming the Norm ? Part 2
In a previous article, I wrote about how unresolved conflict can create havoc in your business and can often end in a failed partnership. Today, I share with you a story about a pair of clients I recently worked with.
Sue and Vicki were partners in a service organization that thrived on new membership and putting on events. Sue and Vicki had been coaching with me for over a year and had learned well how to keep things running smoothly running between them. Now they were stuck on an issue that they weren't able to resolve on their own. They knew enough not to escalate it before their next coaching session.
Vicki had decided that one of Sue's responsibilities had more appeal and status than some of her own. Sue enjoyed the task and was loathe to relinquish it. In our session when Vicki pressed, and because they had developed deep caring for each other, Sue was ready to say a reluctant yes.
Before allowing that to be the unsatisfying resolution, I asked Sue to explain what the task meant to her. She said that everything she did prior to that task was build up towards it and that completing the task was closure to a job well done.
Vicki had never looked at it that way. To her it appeared as an isolated task. It was a revelation and she had a different understanding, backing off of her request.
Sue looked relieved.
However, I wanted Vicki to feel satisfied as well, so I asked if any part of her responsibilities gave her that same feeling of fulfillment. She pondered for a few minutes and was able to affirm that a lot of what she did was that meaningful to her and she preferred to continue doing what she was doing.
What happened here? Conflict was averted early even before it became a festering resentment.
And Sue and Vicki got a bonus -- they each achieved an appreciation and understanding not only of the other partner but of themselves and the work they did. Their self knowledge increased and their partnership bond deepened even more.
Here is an example of another conflict with a different resolution. The Home and Garden TV Show "Designing for the Sexes" is a brilliant example of resolving conflicts for a win-win with very little compromise. A designer goes in when a couple has two opposing views on how they want one of their rooms to look.
A recent episode was about a husband who did the cooking and wanted his kitchen to look like a restaurant, industrial and stainless steel throughout. His wife wanted a traditional old world look. You couldn't be farther apart than that.
I always appreciate how the couples (probably coached) never argue for their point of view, but always in a reasonable matter of fact voice state what they want or what they like or don't about a suggested item.
The outcome is always a beautiful room with very little compromise. What I have observed is the designer is able to incorporate each person's wants within other options that they hadn't even thought about.
In this episode, sleek wood panels on the cabinets and refrigerator, stainless steel appliances, granite counter with tiles used as accents created a look that thrilled and pleased both people.
Lesson to be learned: your way is not the only way. If you open your mind and keep your emotions in check you could discover many other and perhaps even more pleasing ideas than the one you think you must have.
About The Author
Dorene Lehavi, Ph.D. is principal of Next Level Business and Professional Coaching. She coaches Professionals and Business Partners and teaches teleclasses on techniques to break through barriers to the next level. Dr. Lehavi offers a complimentary coaching session so you can experience how coaching can work for you. Contact Dr. Lehavi at Dorene@CoachingforYourNextLevel.com or on the web at Http://www.CoachingforYourNextLevel.com. Subscribe to Mastering Your Next Level monthly e-newsletter at http://www.coachingforyournextlevel.com/newsletter.html
dorene@nextlevelpartnership.com
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New York Times - By MARIA NEWMAN Hurricane Ike grew into a bigger threat to Florida and the Gulf Coast Sunday as it roared through the Bahamas mid-morning, with forecasters expecting it to gain in strength as it approaches Cuba. Video: Raw Video: Ike Pounds Turks and Caicos Powerful Hurricane Ike looms as trouble for Gulf Publ.Date : Sun, 07 Sep 2008 16:52:07 GMT Michigan spared sting of West Nile - Detroit Free Press
Detroit Free Press - BY SHERI McWHIRTER • RECORD-EAGLE • September 7, 2008 TRAVERSE CITY -- West Nile virus hasn't seriously bitten Michigan this year and seems to have spared the state's northern reaches. Yes, the mosquitoes were nasty this summer Aerial survey being conducted to find mosquito breeding grounds Publ.Date : Sun, 07 Sep 2008 07:53:44 GMT Spa Update: Hamilton Penalty Hands Win to Massa - AutoWeek
AutoWeek - By NIGEL ROEBUCK A drive-through penalty is the punishment for almost causing a collision in the pits. We know this because Bruno Senna was thus punished in the GP2 Series race at Spa-Francorchamps, and it cost him the race. Massa declared winner of Belgian GP Raikkonen's title hopes doused by Hamilton at Spa Publ.Date : Sun, 07 Sep 2008 18:46:22 GMT India a step closer to nuclear trade - Christian Science Monitor
Christian Science Monitor - The Nuclear Suppliers Group agreed Saturday to lift a 34-year ban on selling nuclear technology to India, even though it hasn't signed the Non-Proliferation Treaty. India secures controversial access to nuclear technology US Congress signals it will clear N-deal Publ.Date : Sun, 07 Sep 2008 17:01:15 GMT Side events bring out celebs in advance of VMAs - The Associated Press
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Washington Post - On the heels of the huge nationwide salmonella outbreak that caused more than 1400 illnesses from Mexican peppers, a regional Oregon alfalfa sprout distributor has recalled its product in Oregon and Washington state after the sprouts were linked to 13 ... Salmonellosis outbreak prompts sprout recall Salmonella outbreak traced to alfalfa sprouts Publ.Date : Sun, 07 Sep 2008 16:31:13 GMT Web Site Traffic |
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