The Dripping Faucet in Every Organization

Each day millions of workers spend 8 hours or more at their respective jobs with many contributing to the dripping faucet within every organization. This faucet much like the leaking kitchen or bathroom faucet's steadily waste drops of a previous resource ? water ? every minute of every day until fixed. Yet, the dripping faucet is considered a minor annoyance until the drips become steadier. During this time, thousands of gallons of water are wasted costing the owner probably more money than it took to correct the problem.

Organizations also have dripping faucets not only in their physical plants, but within their people's productivity. During the last 5 years, I have surveyed thousands of individuals who all believe that their plates are full, but admit to wasting a minimum of 12 minutes each day. For employees who are paid $30,000 not including benefits, this amounts to $14.42 each week for the one lost hour of work or $721.12 annually. If you have a facility with 50 people, the annual cost is at least $35,056. For organizations with at least 1,400 employees, the annual cost rises a minimum of $1,000,000. Dripping faucets are very expensive!

How can you repair this expensive drain on your limited resources? First, consider that most people don't intentionally come to work to waste your resources. Their performance in many cases is a result of lack of knowledge and skills supported by negative attitudes and habits. These negative attitudes and habits probably contribute much more to their performance.

Second, begin to ask questions about how the organization is communicating its message. If you were to survey 10% of your employees from upper, middle and front line levels and asked them to name the top 3 goals of the organization, would you receive the EXACT SAME ANSWER from each individual. Different responses contribute to people not knowing what they may need to do next and contribute to that ongoing dripping faucet.

Third, determine if your employees truly understand how to plan and achieve their personal goals. If your employees are achieving their personal goals, the likelihood of them achieving corporate goals has been greatly enhanced. Time management is the apex of goal planning and achievement. If individuals don't have goals, then why worry about time?

Fourth, as you train your employees include interpersonal development along with the job specific skills. If your company promotes from within, the individual is recognized for her or his job specific skills. However, as these individuals moved up through the organization, job specific skills become less while interpersonal skills become greater. Yet, much of the training fails to develop these individuals and the result is that these individuals leave which increases bottom line costs or return to their original position again increasing bottom line costs.

Five, finally, think about the words that you select. For example, ask your employees how they are investing their time instead of spending their time? Frame your questions and statements using positive words that generate powerful mental images. People hear words, but they think in pictures.

Six, align your systems, strategies and people to create loyal internal customers that discover those "moments of truth" leading to external customers. Southwest Airlines understands the power of alignment.

These are just 6 ideas that will help you begin to repair your dripping faucets. So, grab the toolbox and begin to create a culture that does not support wasting your resources, but instead looks to invest them. Remember, the faucet continues to drip and this is very expensive.

Leanne Hoagland-Smith, M.S. President of ADVANCED SYSTEMS, is the Process Specialist. With over 25 years of business and education experience, she implements and realigns processes to build sustainable change for individuals and organizations and delivers ROI solutions within a variety of industries. As co-author of M.A.G.I.C.A.L. Potential:Living an Amazing Life Beyond Purpose to Achievement due for August 2005 release, Leanne speaks nationally to a variety of audiences. If you desire AMAZING RESULTS, please call Leanne a call at 219.759.5601 or leanne@processspecialist.com.

Copyright 2005(c) Leanne Hoagland-Smith http://www.processspecialist.com/organizat ions.htm

Permission to publish this article, electronically or in print, as long as the bylines are included, with a live link, and the article is not changed in any way (grammatical corrections accepted).

---

Google News Updated : Fri, 05 Sep 2008 14:05:39 GMT In Long-Awaited Maps of Cancer, The Breakthrough Is the Problem - Wall Street Journal In Long-Awaited Maps of Cancer, The Breakthrough Is the Problem Wall Street Journal - 10 hours ago By GAUTAM NAIK After struggling for years to improve the treatment of cancer, scientists now hope to fight the disease with the help of the same techniques that deciphered the human genome eight years ago: mapping it. What You Need to Know About Mapping the Cancer Genome U.S. News & World Report Data on defective genes make tailored remedies possible Baltimore Sun Reuters - The Associated Press - Bloomberg - eFluxMedia all 261 news articles Publ.Date : Fri, 05 Sep 2008 04:01:28 GMT Reviews of McCain's speech - MSNBC Telegraph.co.uk Reviews of McCain's speech MSNBC - 30 minutes ago The AP’s Ron Fournier says McCain “preached bipartisanship and unity from a stage retooled to carry him out to the Republican faithful. McCain: I work for you CNN Political Ticker ‘Change is coming,’ McCain tells GOP in speech Kansas City Star CNN - Houston Chronicle - Forbes - Chicago Sun-Times all 906 news articles Publ.Date : Fri, 05 Sep 2008 13:35:16 GMT Lebanese ruling majority accuses Syria of interfering in Lebanon - Xinhua Sydney Morning Herald Lebanese ruling majority accuses Syria of interfering in Lebanon Xinhua - 2 hours ago BEIRUT, Sept.5 (Xinhua) -- Lebanese ruling majority accused Syrian President Bashar Assad of interfering in Lebanese internal affairs and not recognizing Lebanon's sovereignty, local press Naharnet reported Friday. Video: Sarkozy in Syria : the press is divided france24english Editor's Notes: A losing battle, so far Jerusalem Post PRESS TV - Ynetnews - Ha'aretz - New York Times all 1,062 news articles Publ.Date : Fri, 05 Sep 2008 11:59:29 GMT PIECING TOGETHER A PLEA How the deal got done - Detroit Free Press Boston Globe PIECING TOGETHER A PLEA How the deal got done Detroit Free Press - 6 hours ago BY JOE SWICKARD • FREE PRESS STAFF WRITER • September 5, 2008 Prosecutors rolled Detroit Mayor Kwame Kilpatrick's plea deal into court Thursday praying the wheels wouldn't fall off. Detroit Mayor Acknowledges 'Poor Judgment' NPR Detroit mayor pleads guilty, to leave office Reuters DetNews.com - International Herald Tribune - The Associated Press - WWJ all 853 news articles Publ.Date : Fri, 05 Sep 2008 07:57:24 GMT Lavrov rejects Cheney's attack on Russia - CNN International BBC News Lavrov rejects Cheney's attack on Russia CNN International - 1 hour ago By CNN's Matthew Chance MOSCOW, Russia (CNN) -- Russia on Friday rejected sharp criticism by US Vice President Dick Cheney that its intervention in Georgia raises doubts about Moscow's reliability as an international partner. Video: Cheney Slams Russia for War Against Georgia AssociatedPress Russia says Cheney fanning Georgian aggression Reuters India Reuters UK - guardian.co.uk - RIA Novosti - Voice of America all 2,162 news articles Publ.Date : Fri, 05 Sep 2008 12:45:40 GMT Dell looks to sell factories worldwide - CNNMoney.com Wall Street Journal Dell looks to sell factories worldwide CNNMoney.com - 50 minutes ago By Scott Moritz Dell (DELL) is getting more serious about trimming costs and is exploring plans to sell its PC manufacturing plants, according to a news report Friday. Dell said to consider sale of factories MarketWatch Ahead of the Bell: Dell may sell plants, WSJ says Forbes Bloomberg - EETimes.com - BloggingStocks - Zacks.com all 83 news articles Publ.Date : Fri, 05 Sep 2008 13:15:09 GMT Nokia Forecasts Drop in Third-Quarter Market Share (Update1) - Bloomberg AFP Nokia Forecasts Drop in Third-Quarter Market Share (Update1) Bloomberg - 1 hour ago By Juho Erkheikki Sept. 5 (Bloomberg) -- Nokia Oyj, the world's biggest maker of mobile phones, forecast a drop in third-quarter market share after competitors slashed prices and a new handset was delayed. Nokia Sees Market Share Slipping in Third Quarter Wall Street Journal Nokia Lowers its Third Quarter 2008 Mobile Device Market Share Outlook FOXBusiness MarketWatch - Reuters - TheStreet.com - The Associated Press all 138 news articles Publ.Date : Fri, 05 Sep 2008 12:50:07 GMT Merchant Datafeeds Amazon RSS Feed Generator

PARLOT::Ebooks, Scripts, Websites, and more...

Adsense websites

Project Managment: Land the Plane Stop Doing and Start Succeeding

We all spend time on planning vacations. If it's not... Read More

Lateral Thinking, Logical Thinking, Applied Creativity

Certain processes enhance creative output and others enhance innovative output.... Read More

Take the Easy Route - Delegate

It was 2.30 am. It was cold and dark and... Read More

Importance of Just-In-Time Inventory System

In today's competitive world shorter product life cycles, customers rapid... Read More

Five Essential Hiring Practices

Recruiting and hiring are often done in haste, leaving the... Read More

9 Tips for Getting the Most From Your Conference Investment

Tips for Getting the Most From Your Conference Investment All... Read More

Difficult Staff - It Pays To Get To Know Them Better

It's very easy for a business owner or manager to... Read More

Its All About The Customers, Baby

If you want to ensure a steady stream of customers... Read More

Sweet Parting Of Ways

Why settle for bad feelings when your employee leaves the... Read More

Why Soft Skills?

The industrial age is over. Organizations still stuck in the... Read More

Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions

Based on a wild guess by a close associate of... Read More

Manage Your Time - Save Your Business.

If you work from home, chances are you already know... Read More

Leadership Skills Means Turnover is Not a Problem

"Ha!" you say. "For someone to make a statement like... Read More

Employee Motivation: Make Everyone A Cheerleader For Your Company

Do you manage by walking around? What do you see?... Read More

Performance Appraisal - Ten Stupid Things Managers Do To Screw It Up

Performance appraisals aren't fun. But a lot of the time... Read More

Ten Steps to Take the Work out of Work ? Replicate Yourself!

They say that management can be a lonely place. A... Read More

Writing and Revising Your Life Story

Change is not simple. Why do we repeat behavior that... Read More

Performance Evaluations Can Be Beneficial

THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors... Read More

Innovation Management ? the Root of the Problem

Creativity can be defined as problem identification and idea generation... Read More

Build Your Business (On A Shoestring): Hire a College Intern

Starting up a new venture or business can be one... Read More

Creativity Management ? Quality from Quantity

Creativity can be defined as problem identification and idea generation... Read More

Innovation Management ? Time to Market or Time to Success?

Creativity can be defined as problem identification and idea generation... Read More

Humor in Business

With the advancement of computer simulators, anybody can repeat all... Read More

Creativity and Innovation Management ? Personality Testing

Whilst tests measuring the creative or innovative personality exist, there... Read More

Building Trust in Your Business Relationships - 10 Steps

There are some simple things you can do with your... Read More