Keep Your Good Workers by Building Good Leaders

A recent report from the American Hospital Association's Commission on the Workforce asked healthcare workers key questions about the performance of their front line managers. The study concluded that an employee's decision to stay with or leave an organization is primarily based on his or her relationship with an immediate supervisor. No matter what industry or setting or company size, effective leaders:

• Possess personal integrity.
• Can easily adapt to change.
• Work to build the talent of others.
• Communicate well with their people.
• Have the ability to build and lead a team.
• Can analyze problems and create solutions.
• Encourage a collaborative work environment.

Five Ways to Develop More Effective Front Line Managers:

Encourage and give managers time to attend leadership courses. Learning and growing is part of their job.

Develop an approach to hire and assess managers based on the above key competencies, not on old job descriptions.

Reward effective leadership on a regular basis whether it is through a "Manager of the Month" award or free movie tickets.

Get creative with training. Start peer coaching groups - managers with similar levels of authority meet once a month to discuss challenges in managing people, dealing with organizational politics, or other thorny issues.

Do short reviews every three to six months to catch performance problems before they blossom into big leadership headaches. When problems are identified, action plans should be put into place to rectify the issue before the next appraisal.

Power Action Step:
Pick one of your frontline managers. How well does he lead? What are his strengths? What areas need improvement? Get together and create a development plan.

Marcia Zidle, the 'people smarts' coach, works with business leaders to quickly solve their people management headaches so they can concentrate on their #1 job ­ to grow and increase profits. She offers free help through Leadership Briefing, a weekly e-newsletter with practical tips on leadership style, employee motivation, recruitment and retention and relationship management. Subscribe by going to http://leadershiphooks.com/ and get the bonus report "61 Leadership Time Savers and Life Savers". Marcia is the author of the What Really Works Handbooks ­ resources for managers on the front line and the Power-by-the-Hour programs ­ fast, convenient, real life, affordable courses for leadership and staff development. She is available for media interviews, conference presentations and panel discussions on the hottest issues affecting the workplace today. Contact Marcia at 800-971-7619.

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Google News Updated : Fri, 10 Oct 2008 23:49:19 GMT Two Banks in Midwest Fail - Wall Street Journal WWJ Two Banks in Midwest Fail Wall Street Journal - 35 minutes ago By JEFF BATER WASHINGTON -- The Federal Deposit Insurance Corp. on Friday announced the closings of two banks, bringing to 15 the number of federally insured banks that have failed this year. Two banks fold, bringing total to 15 failures this year MarketWatch Regulators shut small banks in Mich., Ill. Forbes Bloomberg - Reuters - Detroit Free Press - WWJ all 37 news articles Publ.Date : Fri, 10 Oct 2008 23:14:00 GMT GOP Alleges Nonprofit Voter Fraud - CBS News Boston Globe GOP Alleges Nonprofit Voter Fraud CBS News - 27 minutes ago (CBS) This week Sen. John McCain and his running mate, Gov. Sarah Palin, went after one of the nation's leading voter registration groups which focuses its efforts minorities and low-income families and now being investigated for voter fraud. McCain Campaign Calls for Investigation of ACORN-Obama Ties Washington Post Voter fraud accusations mar presidential campaign The Associated Press New York Times - AFP - Chicago Tribune - Huffington Post all 1,109 news articles Publ.Date : Fri, 10 Oct 2008 23:21:41 GMT Notes on a Milk Scandal - Wall Street Journal Canada.com Notes on a Milk Scandal Wall Street Journal - 5 hours ago By JOSEPH STERNBERG | FROM THE WALL STREET JOURNAL ASIA It's a question I'd never expected to spend much time thinking about. France pulls tainted Chinese food BBC News Tainted milk prompts new Chinese standards United Press International Voice of America - The Associated Press - Xinhua - RedOrbit all 2,270 news articles Publ.Date : Fri, 10 Oct 2008 18:28:15 GMT John McCain, Barack Obama on healthcare - Los Angeles Times Seattle Post Intelligencer John McCain, Barack Obama on healthcare Los Angeles Times - 21 minutes ago How workable are the presidential candidates' health reform plans? Here's a summary of their proposals and a list of online resources for more information. In this economy, don't count on comprehensive health reform Chicago Tribune Fact Check: Would Obama fine businesses that don't offer health care? CNN Political Ticker The New American - The Associated Press - MarketWatch - NJBIZ all 1,686 news articles Publ.Date : Fri, 10 Oct 2008 23:27:40 GMT Wall Street, markets continue roller coaster - Bizjournals.com NEWS.com.au Wall Street, markets continue roller coaster Bizjournals.com - 2 hours ago A roller coaster week on Wall Street ended with the Dow Jones Industrial Average down 128 points Friday after bouncing back from almost 700 points down in the day. Video: Wild Swings Drive Morning Trading AssociatedPress Worst Week on Wall Street Ends Down ABC News WMBB-TV - Washington Post - WMDT - NEWS.com.au all 2,033 news articles Publ.Date : Fri, 10 Oct 2008 21:29:25 GMT Conflict Resolution Marked Career of Nobel Laureate Martti Ahtisaari - Voice of America BBC News Conflict Resolution Marked Career of Nobel Laureate Martti Ahtisaari Voice of America - 2 hours ago By Andre de Nesnera Conflict resolution marked the career of former Finnish president Martti Ahtisaari who has received this year's Nobel Peace Prize for his efforts to secure peace in various regions of the world. Video: Ex-Finland President Wins Nobel Peace Prize AssociatedPress Martti Ahtisaari gets a deserved Nobel Peace Prize for a (failed) plan Times Online The Associated Press - Sydney Morning Herald - TIME - AFP all 1,240 news articles Publ.Date : Fri, 10 Oct 2008 21:23:27 GMT Emptying the Pac-10 notebook - ESPN Los Angeles Times Emptying the Pac-10 notebook ESPN - 1 hour ago USC is a perfect 8-0 vs ASU this decade, last losing to the Sun Devils in 1999. Over the 8 wins, USC has averaged 39.8 PPG. The Trojans are going for their 400th victory at the Coliseum. Trojans sense an opportunity with Arizona State Los Angeles Times USC, ASU to avoid second Pac-10 loss International Herald Tribune AZ Central.com - East Valley Tribune - Arizona Republic - Examiner.com all 266 news articles Publ.Date : Fri, 10 Oct 2008 22:31:02 GMT RSS to HTML Web Site Traffic

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