Difficult Staff - It Pays To Get To Know Them Better
It's very easy for a business owner or manager to fall into the trap of condemning one of their team as a no-hoper or a problem child.
It may turn out that this person shouldn't be on your team however as Abraham Lincoln once said about someone he had a problem with - "I don't think I like that man, I must get to know him better."
Of course, we're not just talking about difficult members of your team; we're talking about all of them and how important it is to understand them as individuals. It's important because it's important to them.
As Dr Phillip C McGraw says in his book - Life Strategies - "The number one need among all people is acceptance." Your team want to know that you accept them from a work point of view but they also want you to accept them just for who they are.
Find out as much as you can about your team; their background, where they're from, families, pets hobbies, sports and their views on the world. Find out their philosophies and faiths; how they think and how they feel. Just think about it like any other relationship - what do you want to know about this person?
Now I'm not suggesting you sit around all day gazing into each others eyes or spend half the night on the phone. I'm suggesting you do this over time and slowly but surely, build up your understanding of this person. I also know that you're starting to get a bit nervous about this and might think its prying.
You might also be thinking that your team members won't want you to get to know them that well. Well let me reassure you - most of them will if it's done discretely. Almost everyone wants to know that someone is genuinely and positively interested in them. They may not always give that impression by their demeanour but trust me - they want to know you care; they want acceptance from you. If they know you care about them, then your relationship will be much more productive.
Discover how you can generate more business by motivating your team! Alan Fairweather is the author of "How to get More Sales by Motivating Your Team" This book is packed with practical things you can do to get the best out of your people. Visit http://www.howtogetmoresales.com
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AutoWeek - By NIGEL ROEBUCK A drive-through penalty is the punishment for almost causing a collision in the pits. We know this because Bruno Senna was thus punished in the GP2 Series race at Spa-Francorchamps, and it cost him the race. Massa declared winner of Belgian GP Raikkonen's title hopes doused by Hamilton at Spa Publ.Date : Sun, 07 Sep 2008 18:46:22 GMT Side events bring out celebs in advance of VMAs - The Associated Press
The Associated Press - LOS ANGELES (AP) - Though the MTV Video Music Awards are the main event in town this weekend, some celebrities are satisfied enough with the side activities connected to the extravaganza. Britney 'Getting an Opportunity to Start Over' at VMAs Brand and Spears have been promoting the awards on MTV Publ.Date : Sun, 07 Sep 2008 19:10:38 GMT Michigan spared sting of West Nile - Detroit Free Press
Detroit Free Press - BY SHERI McWHIRTER • RECORD-EAGLE • September 7, 2008 TRAVERSE CITY -- West Nile virus hasn't seriously bitten Michigan this year and seems to have spared the state's northern reaches. Yes, the mosquitoes were nasty this summer Aerial survey being conducted to find mosquito breeding grounds Publ.Date : Sun, 07 Sep 2008 07:53:44 GMT Health Highlights: Sept. 6, 2008 - Washington Post
Washington Post - On the heels of the huge nationwide salmonella outbreak that caused more than 1400 illnesses from Mexican peppers, a regional Oregon alfalfa sprout distributor has recalled its product in Oregon and Washington state after the sprouts were linked to 13 ... Salmonellosis outbreak prompts sprout recall Salmonella outbreak traced to alfalfa sprouts Publ.Date : Sun, 07 Sep 2008 16:31:13 GMT Hurricane, at Category 4, Heads Toward Cuba - New York Times
New York Times - By MARIA NEWMAN Hurricane Ike grew into a bigger threat to Florida and the Gulf Coast Sunday as it roared through the Bahamas mid-morning, with forecasters expecting it to gain in strength as it approaches Cuba. Video: Raw Video: Ike Pounds Turks and Caicos Powerful Hurricane Ike looms as trouble for Gulf Publ.Date : Sun, 07 Sep 2008 16:52:07 GMT 'Wrestler' takes top honors at Venice - Variety
Variety - By NICK VIVARELLI Darren Aronofsky drama “The Wrestler,” starring Mickey Rourke as washed out pro wrestler Randy (the Ram) Robinson, in comeback mode both on and off the screen, pinned down the Venice Film Festival’s Golden Lion. Is Evan Rachel Wood dropkicking Marilyn Manson for Mickey Rourke? A Glance at 'The Wrestler' Publ.Date : Sun, 07 Sep 2008 18:55:44 GMT India a step closer to nuclear trade - Christian Science Monitor
Christian Science Monitor - The Nuclear Suppliers Group agreed Saturday to lift a 34-year ban on selling nuclear technology to India, even though it hasn't signed the Non-Proliferation Treaty. India secures controversial access to nuclear technology US Congress signals it will clear N-deal Publ.Date : Sun, 07 Sep 2008 17:01:15 GMT Add RSS Feeds To My Web Pages |
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