Develop Your Managers and Keep Your Staff

Following on from the last edition of The Organised Times where we spoke about developing the people in your business, this week we're focussing on the importance of the continual development of your managers.

Leadership comes from the top down. Poor management skills is the cause of most employee dissatisfaction and results in their poor performance.

The following article by Nathan Chanesman from My Profile is worthwhile reading:

Poor management skills lead to poor employee performance

It's disheartening to read that poor management skills is the cause of most business dissatisfaction. You'd think that with all the training and investment that has gone into this topic that we'd learnt by now to get it right.

Employees have lost trust in the companies they work for Kelly Services Survey published in October last year indicated that 47% of Australian employees believe "that companies do not have their best interests at heart".

Dissatisfaction seems to be the order of the day. 50% of Australia's workforce want to quit it's job and nearly 40% reported that they often "woke up in the morning not willing to face the day".

SEEK, the online job board survey of October 2003 reported that 75% of employees questioned are not happy with their current job.

Asked what they liked most about their job 51% said "the people I work with". And what did they hate most? 60% said "the quality of management". Not surprising, dissatisfaction with management increased as people got older.

The Solutions

Get Profiled

Visit www.myprofile.com.au They'll help you find the right person for the job, and help you understand yourself and your employees and how you can work together as a cohesive team to achieve your business vision and goals.

360 degree Pirihi Productivity Profile

Discover how effective a leader you believe yourself to be and receive feedback from your people stating how they see you. This can be a real eye-opener and extremely beneficial.

You'll be able to utilise that feedback and in areas requiring attention, we can help you become the best you can be. Email lorraine@office-organiser.com.au for more details or see our special offer below.

Ask for direct feedback from your people.

This can work however it may also be very confronting and you may not get the real truth. Often people will not voice how they really feel for fear of repercussions or because they know that whatever they say will fall on deaf ears!

Get coached

A good coach will help you enhance your skills to be the best you can be. Ensure whoever you use is external to the business. We can also help you in that area. Just send us an email lorraine@office-organiser.com.au for more details.

Be Aware

Take a look around you. Are your people happy? Do they enjoy coming to work? When you speak to them are they generally positive or negative in their responses? Is there a high turnover of staff or is your team stable? Consider the absenteeism rate. Are your people often away from work? These are a few questions to ask yourself.

Encourage regular feedback from your people. Ask them individually and as a group what they think & how can you be a better manager? What can be improved? What do they like about their work, the people, the industry, the management etc.

You can also choose to do nothing, which is not a good option. Don't wait until a crisis occurs.

A business owner I know said everything was fine. He said his staff were happy although he never did anything to pro-actively ensure they were. His perception was that he believed all was well because no-one complained. He only acted if a problem was brought to his attention. One week, three of his key people resigned. They had enough of the owner's poor leadership skills. The loss of those people nearly brought the business down.

So stay on top of things, be proactive, ask questions and take nothing for granted.

The success of any business is a reflection of its leadership. Lead from the top.

About The Author

Lorraine Pirihi, principal of The Office Organiser (http://www.office-organiser.com.au) is Australia's Personal Productivity Coach

Lorraine specialises in working with businesspeople showing them how to dramatically boost their productivity, reduce the stress and the mess in their lives and have more time for enjoying their life.

We Offer a Broad Range of Services and Products including: Coaching for small business owners and professionals, keynote presentations and workshops, books, CD's, DVD's and on-line learning programs.

Take action today! Contact Lorraine to discuss your specific needs at lorraine@office-organiser.com.au

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Google News Updated : Sat, 11 Oct 2008 05:49:35 GMT Democrats Are Gaining, Registration Data Shows - New York Times Los Angeles Times Democrats Are Gaining, Registration Data Shows New York Times - 2 hours ago By NICHOLAS CONFESSORE and GRIFF PALMER Some longtime Republican strongholds in New York are becoming increasingly Democratic, a striking change driven by demographic shifts, intense voter registration drives by Democrats and allied groups and sagging ... Campus registration drives in full swing KARE Ott, Hook face off for open county office St. Joseph News-Press The News-Press - Winston-Salem Journal - Tampabay.com - Beaufort Gazette all 739 news articles Publ.Date : Sat, 11 Oct 2008 03:20:33 GMT McCain Lauds and Attacks Obama in Same Day - New York Times CBS News McCain Lauds and Attacks Obama in Same Day New York Times - 41 minutes ago Senator John McCain of Arizona and his supporters at a rally on Friday in La Crosse, Wis. By ELISABETH BUMILLER LAKEVILLE, Minn. - After a week of trying to portray Senator Barack Obama as a friend of terrorists who would drive the country into ... McCain Moves to Soften the Tone at Rallies Washington Post John McCain, speaking to supporters, tries to defuse an anti ... Los Angeles Times Reuters - DetNews.com - Austin American-Statesman - The Miami Herald all 304 news articles Publ.Date : Sat, 11 Oct 2008 05:08:14 GMT US Near Changing Stance on North Korea as Terrorist - Wall Street Journal BBC News US Near Changing Stance on North Korea as Terrorist Wall Street Journal - 1 hour ago By JAY SOLOMON WASHINGTON -- The Bush administration is hoping to announce as soon as Saturday that it is tentatively removing North Korea from its list of state sponsors of terrorism, in a bid to kick-start a stalled nuclear disarmament agreement, ... AP: US to remove North Korea from terror blacklist The Associated Press US May Remove North Korea From Terrorism List, AP Reports Bloomberg Los Angeles Times - Voice of America - Financial Times - The Miami Herald all 1,714 news articles Publ.Date : Sat, 11 Oct 2008 04:02:40 GMT Genomics project unites four Wisconsin research institutions - Milwaukee Journal Sentinel Genomics project unites four Wisconsin research institutions Milwaukee Journal Sentinel - 19 minutes ago By KATHLEEN GALLAGHER Wisconsin’s four biggest academic research institutions will collaborate on an initiative aimed at giving the state national stature in the fast-emerging field of individualized medicine, Gov. Marshfield Clinic gets biggest donation yet Chicago Tribune Wis. governor unveils gene research triangle Forbes Bizjournals.com - GenomeWeb News (subscription) - WJFW-TV - WISN.com all 51 news articles Publ.Date : Sat, 11 Oct 2008 05:29:44 GMT Bush: US authority able to solve financial crisis - People's Daily Online Telegraph.co.uk Bush: US authority able to solve financial crisis People's Daily Online - 1 hour ago US President George W. Bush arrives in the Rose Garden at the White House to makes a statement on the economy in Washington, October 10, 2008. President Bush vows action on financial crisis Los Angeles Times Bush's Lullaby to the Markets Washington Post Birmingham Star - Wall Street Journal - CNN - Bloomberg all 1,302 news articles Publ.Date : Sat, 11 Oct 2008 04:12:49 GMT Paulson Indicates Need to Purchase Bank Equity `Soon as We Can' - Bloomberg Telegraph.co.uk Paulson Indicates Need to Purchase Bank Equity `Soon as We Can' Bloomberg - 1 hour ago By John Brinsley and Rebecca Christie Oct. 11 (Bloomberg) -- US Treasury Secretary Henry Paulson indicated that pumping government funds into banks is a priority and said financial markets will remain volatile. US planning to buy equity in financial institutions Reuters Treasury Weighs Investing In Banks Washington Post International Herald Tribune - MarketWatch - CNNMoney.com - Bizjournals.com all 1,783 news articles Publ.Date : Sat, 11 Oct 2008 04:21:05 GMT G-7 Commit to `All Necessary Steps' to Stem Global Meltdown - Bloomberg Voice of America G-7 Commit to `All Necessary Steps' to Stem Global Meltdown Bloomberg - 1 hour ago By Simon Kennedy Oct. 11 (Bloomberg) -- Group of Seven finance chiefs, meeting after stocks plunged and as a global recession looms, vowed to prevent the failure of vital banks while failing to unveil new initiatives for thawing credit markets. Group of 7 Nations Seek Coordination in Rescue New York Times In latest bold step, Treasury will buy bank stakes The Miami Herald CNNMoney.com - The Associated Press - Boston Globe - FN Arena News all 890 news articles Publ.Date : Sat, 11 Oct 2008 04:03:42 GMT Rss Feed Reader Increased Web Site Traffic

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