Business Opportunity - Leverage Your Employees!
As a business asset, they don't sit well on the P&L statement. They aren't valuable like a piece of machinery, or an office block. There is no assignment of currency with which you can measure them. But living and breathing within the walls of your premises are the biggest asset you could think of - your people.
Here's why...
Your people are:-
They are like a big advert on a bus or a hoarding. Whatever you want them to be - they are you, in whatever way they feel at the time. One slip and there goes a lifetimes worth of business (have you ever worked that out over 20 years - try it!)
They are one side of the two-sided interaction between your business and your customers, clients and suppliers and anyone else you can think of. This interaction is not just a choice, but a reflection of how your are within your business. So their 'interaction' is down to you and you alone.
Great at the day job, your people can give more. They can think ahead and develop a knack of being pro-active for you. Using them as one big team you suddenly have 10 pairs, a hundred pairs or even a thousand pairs of eyes and ears, noticing and responding to things, on your behalf.
They choose how to interact with your clients, customers and suppliers. And in that choice; in that very moment, they are able to make successful and long-term relationships - or not. They have the choice.
They can contribute to you much more than the bare bones of their 'being there'. If you build the right relationship with your people they will spin and bounce ideas off you like no tomorrow. This is a very rich asset for you to utilise.
They can take some of your burden away. If you treat them fairly, honestly and trust them, your people are able to take on new roles - and give you time and energy, which will leverage your skills in your business to there most effective.
Great employees, onside with you, can be brilliant for developing new clients or customers. They will work on your behalf, if your behaviours encourage them to fight for you. Too often employees expend energy fighting against their organisation.
When in the flow, as your people will be when they work in the great culture you have in your business, they will 'smell out' business. They will create freqently returning customers and sell each one of them more. In that enabled relationship they are a money-making machine.
They will wear your business or organisation on their sleeve - so if you need great employees to show up for you, working on your existing people is a first, vital step. They will recruit for you!
Great employees make a great team. A great team make you enjoy that 40% of your life you spend at work. If you treat them well (see below), you will reap rewards far beyond the financial value of what the cashflow is - or the profit outturn. You will lead a happy and fun life at work, full of laughter and joy - what more could you want? By the way - your business will do very well too!
So what do you need to do. In my experience, not much. Do these things and you will have a brilliant teams about you.
- Say 'Thank You' often
- Be very clear in your expectations
- Be interested in your people fully
- Be honest and trustworthy
- Deliver your promises (or don't make them)
- Be consistent and very fair
- Keep your people informed
- Model the way you want your people to be
- Be a part of the team - join in
- Fight for their cause
Working with people can be such fun and so rewarding. It ain't hard either - but you can do it if you focus, one changed behaviour at a time. Step by pleasurable step!
Copyright 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, http://www.coaching-businesses-to-success.com. (Note to editors. Feel free to use this article, wherever you think it might be of value - it would be good if you could include a live link)
...helping you, to help your people, to help your business grow...
 Google News Updated : Fri, 22 Aug 2008 00:13:38 GMT Marlins let one slip away in San Francisco - Sports Network
Sports Network - San Francisco, CA (Sports Network) - Marlins reliever Kevin Gregg's wild pitch in bottom of the ninth inning scored Emmanuel Burriss to send San Francisco past Florida, 4-3, in the finale of a three-game series. Giants walk off on Gregg's wild pitch Giants beat Marlins on wild pitch in 9th inning Publ.Date : Thu, 21 Aug 2008 23:33:45 GMT GM to Invest $500 Million To Build Chevy Cruze - Wall Street Journal
Wall Street Journal - By KATHY SHWIFF General Motors Corp. will spend more than $500 million in the US to build the Chevrolet Cruze, a next-generation compact car. GM announces $500M investment for small car GM to invest $500 million in small car plant Publ.Date : Thu, 21 Aug 2008 21:10:12 GMT My Super Sweet 16: The Miley Cyrus Edition - E! Online
E! Online - Miley Cyrus is about to show up all those spoiled brats on My Super Sweet 16 who think they're cool being flown to their party by helicopter or when they're carried in like a princess by a group of hot dudes. Miley Cyrus to Celebrate Turning 16 at Disneyland Miley Cyrus Sweet 16 Publ.Date : Thu, 21 Aug 2008 20:21:48 GMT IAC Officially Breaks Up - Wall Street Journal
Wall Street Journal - By DAVID BENOIT and KATHY SHWIFF IAC is left as a collection of more than 35 Internet companies -- including search engine Ask.com, dating site Match. IAC: And Then There Were Five Diller's IAC Split May Fail to Boost Investor Returns (Update2) Publ.Date : Thu, 21 Aug 2008 23:17:40 GMT Hillary Clinton's Staff Looking to Avoid Embarrassing Anti-Obama ... - FOXNews
FOXNews - Hillary Clinton's staff is trying to avoid an embarrassing anti-Obama demonstration by her supporters during the floor vote at next week's Democratic convention in Denver. Clinton Will Attend Fund-Raiser for Towns Clinton for VP? She Says Ask the Obama Campaign Publ.Date : Thu, 21 Aug 2008 23:15:16 GMT Microsoft's Photosynth wilts under pressure - Computerworld
Computerworld - By Gregg Keizer August 21, 2008 (Computerworld) Within hours of its launch, Microsoft Corp.'s new photo-stitching service went dark, overwhelmed by demand, the company said Thursday afternoon. New Microsoft photo site spends first day offline New Microsoft Tech Converts Photo Soup Into 3-D Image Publ.Date : Thu, 21 Aug 2008 23:28:59 GMT UPDATE 1-Microsoft enlists Seinfeld for ad campaign--source - Reuters Reuters - By Steve Gorman LOS ANGELES, Aug 21 (Reuters) - Comedian Jerry Seinfeld will star in a $300 million marketing campaign for Microsoft Corp aimed at burnishing the image of its computer operating system, a person familiar with the effort said on Thursday ... Jerry Seinfeld and Bill Gates to star in anti-Apple ads Seinfeld to be pitchman for Microsoft Publ.Date : Thu, 21 Aug 2008 21:27:28 GMT Web Site Traffic |
PARLOT::Ebooks, Scripts,
Websites, and more... This technological revolution has organization, efficiency and productivity requirements well... Read More The Security Consultant's Perspective...Implementing Personnel Security Initiatives should be the... Read More Does your hiring process consist of proven practices or just... Read More Imagine that you open a meeting by saying, "We need... Read More 1) Use a live instructor. Adults learn best by doing,... Read More In the bestseller, Good to Great, Jim Collins discovered that,... Read More As a professional speaker, one of my biggest challenges is... Read More Is building your own inventory management solution really your best... Read More Gratitude might seem like a soft or even an obvious... Read More "His cardinal mistake is that he isolates himself, and allows... Read More Data mining is the art of extracting nuggets of gold... Read More If one does not understand a person, one tends to... Read More When we want to hire people for a corporation or... Read More If you want to ensure a steady stream of customers... Read More What do organizations look for in a prospective employee with... Read More Organizations live and die by results. Yet most organizations get... Read More A long time ago, I learned something about being a... Read More A few weeks ago I asked my readers what the... Read More Do you ever meet with resistance from other people -... Read More Creativity can be defined as problem identification and idea generation... Read More What is the number one way to prevent failure in... Read More How do you convert outsourcing leads into clients? You may... Read More Leaders speak 15 to 20 times daily. You speak at... Read More For your people, they want to do a great job... Read More Positive radical movement is the holy grail of nearly every... Read More
Adsense
websites
The New Economy
Personnel Access Poses a Continued Risk
Smart Staffing Practices: Don?t Confuse Activity with Results
Why Would Anyone Do That in My Meeting?
How to Save Money on Training
Truth or Consequences: How to Give Employee Feedback
Internal Prisons: The Thief of Productivity and Quality in our Workforce
The Top Six Reasons to Buy Rather Than Build an Inventory Management Solution
The Gift of Gratitude
The Ivory Tower Syndrome
Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits
Whadda Jerk!
Four Corners of a Triangle: Why Organizations Succeed or Fail
Its All About The Customers, Baby
Mantra for Managers
Status Quo Pep Talks That Can Threaten Your Leadership
Catch Your Staff Doing Something Right
What One Thing?
Resistance - How to Handle It
Innovation Management ? Measuring Failure!
What 80% of Businesses Don?t Know: Tips for Improving Your Working Capital Management
Four Ways To Make the Case For Outsourcing
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 1
Resolving Needs - What Your Employees Wish For!
Radical Creativity from Incremental Creativity ? large movements from small changes
Affordable and Reliable Web Hosting Starting at $4.49/Month
How to Fire an Employee
One of the most difficult tasks you will face as... Read More
Got A Meeting Planned? Ask This Question
Meetings ? they are a fact of our business lives.... Read More
Resolving Needs - What Your Employees Wish For!
For your people, they want to do a great job... Read More
The Power of Positive Communication
Communication is the key to your success at work, at... Read More
Managing Change - Get it Right
In any event, getting the process right is a vital... Read More
Setting Clearer Performance Expectations
The annual performance review.Stating this phrase guarantees some reaction for... Read More
How to Delegate Effectively
ACCOUNTABILITY: Delegation is not complete unless subordinates are held accountable... Read More
Presenteeism: The Hidden Costs of Business
(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of... Read More
Lead to Succeed: The Seven Essential Steps to Work Leader Success
In my book "You're In Charge?What Now?" I use a... Read More
Nonprofit Performance: Outcome Measurement Can Be A Good Thing
Does the idea of program evaluation make your stomach churn?... Read More
Listening Strategically
Usually, we're most interested in communicating outwardly; getting our messages... Read More
Turnover is Not a Problem
"Ha!" you say. "For someone to make a statement like... Read More
What Every Manager Should Know About How to Conduct Successful Training Activities
Whether you are training preschoolers in the classroom or executives... Read More
Avoid Outsourcing Pitfalls in the Injection Molds and Stamping Dies Markets
When looking to outsource overseas for Plastic Injection Molds or... Read More
Shrinkage Control
What has been your store's shrinkage experience for the last... Read More
Five Tips for Analyzing an Income Statement
In today's article, we'll be looking at the income statement,... Read More
Sexual Harassment Policy Guidelines Part I
Sexual Harassment Policy Guidelines ? Part IPermission is hereby granted... Read More
Boost Your Leadership Skills Simply By Answering The Question, What Does Our Organization Really...
The difference between leaders is ears. Good leaders not only... Read More
Status Quo Pep Talks That Can Threaten Your Leadership
Organizations live and die by results. Yet most organizations get... Read More
Delegate or Die!
You Can't Do It All - Learning To DelegateThere is... Read More
Getting to Consensus
The need to get people in an organization to pull... Read More
Solving the Problem Solving Problem
The meeting started like a hundred others before. There were... Read More
Innovation Management ? Reducing Hierarchy
Creativity can be defined as problem identification and idea generation... Read More
Close the Performance Gap
One of the most difficult and emotionally draining situations you... Read More
Problem-Solving Success Tip: Use Your Project Management Skills
Solving a big problem is a project: you're far more... Read More
Business Management |