Hide and Seek
What's happening to the personal touch on the World Wide Web?
The headlong speed with which we rush through the vast information superhighway is leaving human interaction in the cyber dust. How many times have you searched through a website to find a phone number only to discover that one doesn't exist? You'll communicate through e-mail only and if you can't fully explain your issue by written word--too bad! And try using email to try and figure out a technical support issue. It's frightening to see how many companies, of all sizes, are creating policy to use the World Wide Web to hide.
Make no mistake about it, the Internet is the most powerful medium we'll see but it's not a place to play hide and seek with visitors. If you own a website, publish a number and man your phones. Answer quickly and use proficient, accommodating customer service specialists. And please don't preach to us about the cost of such a venture. The World Wide Web is creating more millionaires than at any other time in our country's history. Give some of your new found profits back. Be a faithful servant to your customer. Make the Internet all it should be and you will be rewarded beyond compare.
Brian Grinonneau is the general manager of McMann and Tate Advertising, an agency that works exclusively with the small business owner to help them stand out in an increasingly crowded marketplace where much of the advertising and products look the same.
 Google News Updated : Fri, 10 Oct 2008 17:49:09 GMT Eagles' Westbrook out for Sunday's game - Sports Network
Sports Network - Philadelphia, PA (Sports Network) - Philadelphia Eagles running back Brian Westbrook will not play on Sunday at San Francisco. Westbrook, who has been hampered by a sprained ankle he suffered in the Week 3 victory over Pittsburgh, fractured his ribs in ... Brian Westbrook: Ruled Out Les Bowen: Eagles vs. 49ers: The pick Publ.Date : Fri, 10 Oct 2008 17:20:18 GMT States probe possible voter registration fraud - Chicago Tribune
Chicago Tribune - Questions about possible cases of fraudulent voter registrations were being raised this week as officials in several states investigated hundreds of questionable or duplicate registration forms submitted by an advocacy group. Carnahan statement on ACORN registration mess Republicans try to tie Obama to vote fraud cases Publ.Date : Fri, 10 Oct 2008 16:48:10 GMT A Cautious Approach to Gardasil Shot - U.S. News & World Report
U.S. News & World Report - News today cheering the fact that 1 in 4 teen girls has received the Gardasil vaccine sounds to me like some serious spin from the Centers for Disease Control and Prevention, the government agency pushing girls as young as 9 to get the shot. Cancer Vaccine Used by 25% of Girls 13 to 17 Quarter of adolescent US girls received HPV vaccine Publ.Date : Fri, 10 Oct 2008 17:14:13 GMT Help Support Breast Cancer Awareness With Lifespring Health - MarketWatch
MarketWatch - Lifespring Health will be Donating $5 to the Susan G. Komen Foundation Each Time you Shop Online This Month SUNNYVALE, Calif., Oct 10, 2008 /PRNewswire via COMTEX/ -- October is breast cancer awareness month! Go "Passionately Pink for the Cure" on Oct. 17 Panera Bread to sell pink bagels Publ.Date : Fri, 10 Oct 2008 16:05:31 GMT NATO agrees on Afghan drug role for military - The Associated Press
The Associated Press - BUDAPEST, Hungary (AP) - NATO defense ministers Friday authorized their troops in Afghanistan to attack drug barons blamed for pumping up to US$100 million (euro74 million) a year into the coffers of resurgent Taliban fighters. NATO Joins Drug War in Afghanistan NATO to Hit Drug Trade in Afghanistan Publ.Date : Fri, 10 Oct 2008 16:11:48 GMT UPDATE 1-Bush says US moving quickly to solve market crisis - Forbes
Forbes - WASHINGTON, Oct 10 (Reuters) - President George W. Bush said on Friday the US government was moving aggressively to address the financial markets crisis, but he acknowledged that anxiety was feeding on itself as stocks continued to plunge. Bush appeals for confidence Bush Says Markets Must Remain Calm Despite Challenges Publ.Date : Fri, 10 Oct 2008 16:33:45 GMT Coleman calls off negative ads - Minneapolis Star Tribune
Minneapolis Star Tribune - By Patricia Lopez, Star Tribune ...and it has nothing at all to do with several outlets (including one of Franken's ads) letting us know that a Coleman ad that wants us to … read more see Franken looking out of control/angry, is actually video of ... Coleman: I'll remove negative ads and urge others to do same Coleman says he'll pull negative ads to focus on economy Publ.Date : Fri, 10 Oct 2008 17:25:04 GMT Increased Website Traffic |
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