Consider if you will the resources, the time and the financial investment given to attracting new web traffic. Banner advertising, link exchanges, search engine ratings, affiliate schemes and the list goes on. Yet when it comes to retaining a customer's future business or even a return visit, we simply hope that they will opt-in to a newsletter mailing list and everything will be okay.
Of course the truth of opt-in email marketing is far from okay. For a start, people, especially private individuals, frequently change their email address. For many people, email addresses are a disposable accessory, which should be replaced every few weeks when the Spam starts rolling in. I don't know about you, but I have enough trouble keeping up with the email changes of my friends and family, let alone a list of a few thousand customers and potential customers.
Typing "email marketing" into Google will return literally thousands of software products and services all promising to make your email campaign more successful and slick. Of course it doesn't matter how much or how little you expend on your email newsletter, it will still be one subject line of possibly hundreds, all screaming for attention.
Average email click through rates fell from 5.4% in 1999 to just 1.8% in 2003 (Source eMarketer)
27% of emails never get opened and of those that are opened only 23% are read thoroughly (Source: J Neilsen)
Average open rate for B2B emails has fallen by 42% since 2001 (Source eMarketer)
Although such statistics make grim reading, worse is yet to come. Some industry experts are predicting a total collapse of the email infrastructure within the next five years due to the shear volume of traffic. A technology dating back to the 1960's, email was developed as a means for geeks to communicate with other geeks, about something they had seen in the alt.freakygeek newsgroup. It was never designed to cope with the demands of mass marketing which have been inflicted upon it since the arrival of the WWW. So with that in mind, it is something of a miracle and a credit to the technology of yesteryear that it continues to work at all.
Recent research commissioned by Yahoo revealed that the average British PC has nine "sick days" a year, two more than the average for human workers. Six of these days are lost battling against Spam, while a further three are taken up combating viruses.
The Yahoo findings went on to reveal that nearly half of British computer users find dealing with junk e-mails more stressful than traffic jams and the majority want service providers to act.
But I'm no Spammer, I hear you cry! No, but your legitimate email is going to have to share the same inbox as the volumes of Spam and with only a Subject Line to stand out from the crowd, is it any wonder that email is becoming so ineffective as a marketing tool?
Clearly, alternatives to email marketing need to be developed. One emerging technology being pioneered by three software houses in the UK is that of One-2-Many Broadcasting. Already employed by the BBC, Visa, and many other blue-chip Net companies, One-2-Many Broadcasting offers a far-improved method of communicating with customers than opt-in email marketing or newsletters and already being hailed as the THE next big marketing tool.
One-2-Many Broadcasting involves the customer downloading a small client onto their PC. The customer can filter and influence what information they receive from within the software client. Once installed the website can then communicate directly with that customer by broadcasting information in a wide range of formats, all of which is attractively presented directly onto the customer's screen. Sounds frighteningly, intrusive doesn't it? Well, not according to the millions of people who are already receiving information from the latest news through to film clips of the latest movie releases. One London based soccer club, Arsenal, has reported a phenomenal take-up of their One-2-Many Broadcasting Service, with over 100,000 subscribers in the first 12 months of operating.
So will One-2-Many replace email marketing? Who knows, I suspect that over the coming years a variety of marketing alternatives will appear, of which One-2-Many will hold a share of the market. In developing alternatives to email marketing one of the major factors will and is that of price; emails are extremely cheap. Any alternative therefore, if it is to be successful, needs to be competitively priced and rich in unique features.
To date, One-2-Many Broadcasting has been relatively expensive and financially not an option for most small to medium sized businesses. As the concept of One-2-Many marketing is developed, more and different software is likely to emerge, which will in itself introduce competition and hopefully lower prices.
For more information and reading on One-2-Many Broadcasting:
www.edesktop.co.uk
www.desknet.co.uk
To experience One-2-Many Broadcasting: http://www.sky.com/skynews/article/0,,70061-1109118,00.html - Sky News Alerts
http://www.arsenal.com/Userincludes/desktopwenger/InstallDesktopWengerNT.exe ? Arsenal FC
About The Author
Robert Palmer is CEO of deskNET Communications www.desknet.co.uk and is a leading architect in the development of One-2-Many Broadcasting software.
![]() Google News Updated : Sat, 05 Jul 2008 00:54:08 GMT RPT-China, Taiwan airlines to see lift from new flights - Reuters
Reuters - By Joseph Chaney TAIPEI, June 29 (Reuters) - Direct weekend flights between China and Taiwan starting this week are likely to give a boost to carriers on both sides of the Taiwan Strait at the expense of Hong Kong, but probably not until all ... China resumes direct flights to Taiwan after 60 years China-Taiwan direct: Readers react Publ.Date : Fri, 04 Jul 2008 16:46:40 GMT O's bats get revenge vs. Rangers - MLB.com
MLB.com - By Spencer Fordin / MLB.com BALTIMORE -- Call it a down payment towards payback. The Orioles earned a small measure of revenge against the Rangers on Friday, courtesy of an 10-4 victory that was all but decided by the fourth inning. O's pound Rangers Orioles score 8 off Padilla, beat Rangers 10-4 Publ.Date : Fri, 04 Jul 2008 23:43:39 GMT Botswana urges region not to recognize Mugabe's re-election - Xinhua
Xinhua - JOHANNESBURG, July 4 (Xinhua) -- Botswana's government urged its neighbors Friday not to recognize Robert Mugabe's re-election, reiterating calls for Zimbabwe to be suspended from a regional bloc. African Union Weakened by Summit Inaction on Zimbabwe West condemns Mugabe, ignores other Africa despots Publ.Date : Fri, 04 Jul 2008 22:05:14 GMT On Independence Day, Think Fireworks Safety First - Washington Post
Washington Post - By Dennis Thompson FRIDAY, July 4 (HealthDay News) -- Fireworks can be breathtaking spectacles, creating glittering showers of sparks and earth-rumbling booms that thrill people for miles around. 2006: 11 dead, 9200 fireworks injuries Burned by fireworks? Here's what to do Publ.Date : Fri, 04 Jul 2008 23:19:24 GMT Reaction to the death of Jesse Helms - The Associated Press
The Associated Press - Reaction to the death of former North Carolina Sen. Jesse Helms, who died on the Fourth of July at age 86: "Jesse Helms was a kind, decent, and humble man and a passionate defender of what he called "the Miracle of America. Video: A Look Back At Jesse Helms Former Senator Jesse Helms dead at 86 Publ.Date : Fri, 04 Jul 2008 22:51:11 GMT 'Gonzo' diverting rehash of what a long, strange trip it's been - San Jose Mercury News San Jose Mercury News - By Glenn Whipp With two volumes of letters, a handful of biographies, three previous documentary movies, two feature films and a comic strip character, not to mention a writing career spent mostly in the first person, is there anything that hasn't been ... The perfect subject for 'Gonzo' Gonzo: The Life and Work of Dr. Hunter S. Thompson Publ.Date : Fri, 04 Jul 2008 18:10:38 GMT Federer One Away From Another Wimbledon Title - New York Times New York Times - By CHRISTOPHER CLAREY For the third straight year, the men’s final will be between Roger Federer and Rafael Nadal. And the women’s final will be the latest family affair between Venus Williams and her sister Serena. Federer, Nadal to meet for Wimbledon men's title Federer aims to keep winning in Nadal battle Publ.Date : Fri, 04 Jul 2008 19:30:13 GMT Increased Web Site Traffic |
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Reports of My Death Have Been Greatly Exaggerated -- Email Marketing
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12 Tips For Writing Winning E-mail
How Email Etiquette Will Make You More Money through Loyal, Repeat Customers
An Introduction to Auditing Your Email Audiences
A Guide To Using an Automatic Responder
BlackList Monitor Gives Businesses Options to Ensure Opt-in Email Gets Through
E-mail 101: The Dos and Donts
Confessions Of An Info Junkie
The Fastest List Growing Secret
Virtual Marketing in a Tangible World
3 Important Tips to Write Money-Making Autoresponder Messages
Organizing Your Mailing Lists For Your Email Promotions
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Who Is Your Real Competition?
How Autoresonders Can Put Your Business On Autopilot
Run Profitable Contests Using Autoresponders
Avoiding Blacklisting: Making Sure Your Email Gets Through
The Best Way To Promote Your Website, or Anything Else!
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