Have you ever asked to have your money refunded after buying something online? Do you do this often? What are the reasons you've asked for refunds? Savvy marketers will try to find out why without making you feel you should not have asked. This would be valuable information to them. Anyone selling on the internet should be willing to have a fair and prompt refund policy. To back up their products and claims without hesitation. It is especially important to do with online sales since the transaction is done without being able to "read" the salesperson and operation face to face.
Fairness and ethical behavior goes both ways. Due to the fact that online info products and downloadable software are easy to copy and "keep" while also obtaining a refund, the buyer kind of has a special "burden of honor" too. I have asked for refunds when a product was totally misrepresented and poorly done. In one instance the video and audio courses were sold as being "convenient and viewable anytime and anyplace". Turns out it was a convenience for the marketer since you had to view them from his site, and you guessed it, the site was very, very S-L-O-W. If I buy something costly and you sell me like that, I want to download and OWN it.
Another time I went through an ebook that had not been cheap to buy and it just didn't contain too much I didn't already know. I was just about to ask for a refund (and no,I don't do that often, only a few times EVER) when I decided to look again at the ads that made me bite on the offer. The seller had not misrepresented anything. And his offer and presentation were not "junky". I simply had learned more about the subject than I thought and hadn't realized it. Good for me! The additional value for methen became studying what was very good ad copy. I didn't ask for that refund.
A common situation you may find yourself in is not being ready for the level of material you are reading. A little more study at the basic level and perhaps simply putting the material away until you are ready may be the answer. Some advanced topics will not make sense without base knowledge. Due to the vast scope of some subjects it might be hard to cover it in one product or course series.
Don't hesitate to ask for a refund if you truly feel the product was misrepresented. Educate that marketer about what you feel was wrong. If they don't improve, they deserve to give all their money back. Just don't be one of those awful people who buys an expensive product KNOWING they are going to ask for a refund. That's the same as stealing and is unethical. If we want the convenience and gratification of being able to immediately download what we have purchased to continue, we can't bleed the online merchants dry.
This article may be distributed freely on your website, as long as this entire article, including links and this resource box are unchanged. Copyright 2004 Kim D Regan All Rights Reserved FortuneExpo www.fortuneexpo.com
![]() Google News Updated : Wed, 08 Oct 2008 02:50:04 GMT With Outlook Dim, Bernanke Says Fed May Act on Rates - New York Times
New York Times - By DAVID STOUT and EDMUND L. ANDREWS WASHINGTON - The Federal Reserve chairman, Ben S. Bernanke, said on Tuesday that the turmoil in the financial markets had increased the risk to overall growth and that federal regulators would have to be vigilant to ... Video: Bernanke signals possible rate cut Bernanke hints at possible interest rate cut Publ.Date : Wed, 08 Oct 2008 00:40:38 GMT ACORN office in Vegas raided in voter-fraud probe - The Associated Press
The Associated Press - LAS VEGAS (AP) - Nevada authorities seized records Tuesday from a group they accused of submitting fraudulent voter-registration forms - including for the starting lineup of the Dallas Cowboys. Non-Profit Raided In Voter Fraud Probe ACORN Nevada Office Raided Publ.Date : Wed, 08 Oct 2008 00:01:25 GMT Tehran confirms seizure of aircraft - Financial Times
Financial Times - By Thomas Escritt in Budapest and Najmeh Bozorgmehr in,Tehran Iran yesterday revealed that it had forced a Hungarian-crewed transport aircraft to land after it strayed into the Islamic republic's airspace at the end of last month. Iran Withdraws Claim on US Plane US Military: Tense Encounters With Iran Occur Almost Daily Publ.Date : Wed, 08 Oct 2008 02:08:03 GMT McCain, Obama discuss possible Treasury secretary picks - Reuters
Reuters - NASHVILLE, Oct 7 (Reuters) - US presidential candidates John McCain and Barack Obama both mentioned investor Warren Buffett as a possible pick for Treasury secretary on Tuesday but both spoke in only general terms about the qualities they would seek ... McCain, Obama agree that Buffett could lead US treasury (Extra) A Strong eBay, A Strong Government Publ.Date : Wed, 08 Oct 2008 02:06:13 GMT Nashville Knockout: What To Watch For - Washington Post
Washington Post - Riggers lift scaffolding into place in front of the Curb Events event site at Belmont University in Nashville, Tenn., Monday, Oct. 6, 2008, as preparations continue for Tuesday's presidential debate. WRAPUP 5-Obama, McCain battle over taxes, economy Presidential debate: minute by minute Publ.Date : Tue, 07 Oct 2008 22:08:13 GMT Uneasy calm in Bangkok after day of deadly riots - Reuters
Reuters - BANGKOK, Oct 8 (Reuters) - An uneasy calm settled over the Thai capital on Wednesday after the worst street violence in 16 years the day before, when two people died and nearly 400 were injured in clashes between police and anti-government protesters. Video: Raw Video: Tear Gas Fired at Thai Protestors Two dead as Thai troops battle protesters Publ.Date : Wed, 08 Oct 2008 01:18:31 GMT Study Shows Weak Circumcision/HIV Benefit for Gay/Bisexual Men - WebMD
WebMD - By Daniel J. DeNoon Oct. 7, 2008 -- Circumcision offers little HIV protection to gay/bisexual men -- overall. But it might cut HIV risk in predominantly insertive partners. Circumcision HIV impact doubted AIDS Benefits of Circumcision Are Limited, Study Finds Publ.Date : Wed, 08 Oct 2008 01:24:47 GMT Amazon Associate Store |
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