Raising The Bar For Online Magazine Subscription Services And Customer Service
After years of flying below the radar in the magazine subscription service arena online, MagMall.com is gaining traction real fast. In December, the subscription retailer relaunched it's once relatively boring (though clean) site with the express intent of competing more effectively against its rivals. Key to the makeover is allowing customers to manage all their subscriptions online year after year.
The new look came after Magmall.com spent 18 months learning about web design and usability with the help of the 2 founding brothers of FuturenowInc.com. Now, the web site has far less colors than before and the navigation system has been uprooted completely to simplify the entire process of finding magazines and filling out an online order forms
MagMall's reentry into the highly competitive magazine subscription industry is not only expected to pull in new consumer customers, but provide a lift to its efforts to expand into new markets. Since September, MagMall has created a new division to sell gift certificates to magazine subscriptions in any custom denomination. Plus, it has launched new services just for small and large businesses looking to manage all their magazine and newspaper purchases.
"The new site design is a way to pull in new customers and keep them there longer," says Jason Ciment, CEO of Magazine Mall Inc. "Plus, with the new online account management system (which is soon to get a name), we are enhancing customer loyalty in ways we never could before."
Jason Ciment is a graduate of Fordham University (Law) and Yeshiva University (B.S. Accounting) who has forsaken two professional careers (Law and CPA) in favor of entrepreneurship and high stress.
He now runs these 2 companies: - http://www.MagMall.com / magazine subscription wholesaler - http://www.mountain-net.com / ecommerce shopping cart solution
 Google News Updated : Fri, 05 Sep 2008 08:05:30 GMT Jesse Jackson hospitalized for stomach pains - Chicago Tribune
Chicago Tribune - By Jeremy Gorner | Chicago Tribune reporter Rev. Jesse Jackson was being treated Thursday in Northwestern Memorial Hospital in Chicago after falling ill. Video: Rev. Jesse Jackson Hospitalized Jesse Jackson hospitalized after stomach pains Publ.Date : Fri, 05 Sep 2008 07:00:48 GMT Arthritis Drugs Linked to Risks From Infection - New York Times
New York Times - By AP WASHINGTON (AP) - The Food and Drug Administration ordered stronger warnings Thursday on four medications widely used to treat rheumatoid arthritis and other serious illnesses, saying they can raise the risk of possibly fatal fungal infections. Deaths Heighten Arthritis Drugs Warning Nation Digest 4 arthritis drugs get tougher warnings Publ.Date : Fri, 05 Sep 2008 01:38:34 GMT Tropical Storm Hanna aiming for Massachusetts - Boston Globe
Boston Globe - By Andrew Ryan and Martin Finucane, Globe Staff Tropical Storm Hanna is expected to churn up the Atlantic coast and lash Massachusetts this weekend with winds gusting up to 50 mph near the coast and up to four inches of rain. Video: Hanna Nears US, but Stronger Ike Looms Area departments gearing up for Hanna's arrival Publ.Date : Fri, 05 Sep 2008 04:23:14 GMT UN warns of Haiti flooding crisis - BBC News
BBC News - Several hundred thousand people need help in Haiti, which is suffering severe flooding after being hit by a series of tropical storms, the UN says. Attempts to Aid Desperate Haitians Hindered by Floodwaters Storms line up to slam western Atlantic, southeastern US Publ.Date : Fri, 05 Sep 2008 07:05:26 GMT Kilpatrick's rise and fall - Detroit Free Press
Detroit Free Press - BY BILL McGRAW • FREE PRESS STAFF WRITER • September 5, 2008 Kwame Kilpatrick entered the mayor's office with extraordinary gifts -- charisma, savvy, flair, pedigree, connections, ambition and chutzpah -- everything a 31-year-old needed to make a ... Video: A Timeline of Detroit Mayor's Text Scandal Detroit’s Mayor Will Leave Office and Go to Jail Publ.Date : Fri, 05 Sep 2008 07:27:50 GMT Stocks: A Terrible Thursday - BusinessWeek
BusinessWeek - Major US indexes each tumbled nearly 3% as worries intensified over the health of the economy. All eyes are on Friday's jobs report Market players were probably wondering Thursday why they bothered to come back from their summer vacations. Stocks Are Broadly Lower Tracking Falls on Wall Street Stocks slide on economic worries Publ.Date : Fri, 05 Sep 2008 05:53:27 GMT House committee widens probe of Vytorin safety - International Herald Tribune
International Herald Tribune - AP TRENTON, NJ: A House committee investigating the safety and effectiveness of the popular cholesterol drug Vytorin and one of its components is turning up the heat on the drug's makers. Many Questions About Vytorin Drug Scare Shenanigans Publ.Date : Fri, 05 Sep 2008 00:32:18 GMT RSS Parser |
PARLOT::Ebooks, Scripts,
Websites, and more... Customer Loyalty, we all want it. Don't we?Some people say... Read More Reality is not always pretty. But here is a tad... Read More In today's competitive world of retail, many stores are implementing... Read More Whether online or off, if you plan on running or... Read More Why do some businesses offer points, stamps or every tenth... Read More Customer Service is a critical factor for keeping your clients... Read More Five minutes into the call I knew this client was... Read More Customer support is very important when you're running a business,... Read More With all of the recent data theft in the financial... Read More You try to make your customers happy. You sincerely WANT... Read More Customer service is an essential component of any business. Clearly,... Read More The following are common mistakes that Sales Managers and Owners... Read More You want customers. I want customers. We all want customers.... Read More Why is it that Microsoft wants you to buy its... Read More We all want great service, whether we are buying our... Read More At 8.30 am a wealthy client (on his way to... Read More Relationships... Money... Health..The Past...Failure..Mental and Spiritual Battles..Time Constraints...Professional pressures..At any... Read More This article offers five ways to help you deal with... Read More It's never too soon to start saying thanks to your... Read More Despite rumors to the contrary, the Web is not dead.... Read More First of all let's look at what customer service is... Read More The latest report from the American Customer Satisfaction Index (Michigan... Read More If you want to last a long time in business... Read More Big companies and corporations have lost the human touch. The... Read More The simplest way to describe a 'durian' (pronounced doo-ree-ann) is... Read More
Adsense
websites
Whats Love Got To Do With It?
Basic Levels of Consumer Integrity that Presently Permeates Society
Loyal Customers Take Commitment
5 Golden Online/Offline Business Rules To LIVE Or DIE By
How To Keep Your Customers Coming Back -- Understanding Customer Retention
Make An Action Plan To Improve Customer Service
Dont Work with Jerks: How to Recognize a Difficult Client Early
4 Easy Steps to Better Online Customer Support
The Drawback of Hacking Off a Blogger Through Weak Process Gaps and Pathetic Customer Service
When a Customer Has Done Everything to Get Your Goat
How to Provide Instant Customer Service
Customer Conversion Mistakes That Will Cost You
What Do They Want Anyway?
Why Cant Microsoft Make Soft Packaging?
11 Ways to Get What You Want - Be a Clever Customer!
Customer Service - How Good Are YOU?
Customer Service: Everyone is Fighting Their Own Personal Battles
Losing Angry Customers
How To Build a Profitable Business
Get Customers to Stop Calling You--12 Easy Ways to Save Money with Online Customer Support
If Everyone Thinks They Give Good Service, Why Do We As Customers Think Its Poor!
Are You Satisfying Your Customers?
Sales Marketing: 10 High Impact Ways To Improve Your Customer Service
Businesses Need to Rehumanise
Make Your Customer Your Friend
Affordable and Reliable Web Hosting Starting at $4.49/Month
Customer Service Consultants
When all else fails in your company to meet the... Read More
Learn to Anticipate Your Customers Needs
This morning I was having breakfast with my good friend... Read More
Dealing with People - Words to Avoid
You probably realise how the wrong tone of voice and... Read More
Handling Customer Complaints
Even the best business will receive an occasional customer complaint.... Read More
The Importance of Good Customer Service
Do you have good customer service? Even for your free... Read More
Renewing Customer Loyalty
Every business loses customers, but not many do much about... Read More
The 7 Principles of Business Integrity
If you have integrity, nothing else matters. If you don't... Read More
Communicating for Profit and Customer Satisfaction
The President of a 200+ store division of a major... Read More
Listen to Suggestions
If you are up to your ears in a stressful... Read More
Raising The Bar For Online Magazine Subscription Services And Customer Service
After years of flying below the radar in the magazine... Read More
The Number 1 Rule for Businesses - Be Professional
Have you ever walked into a store and things looked... Read More
Over Delivering Provides Big Results
Over promising is a problem only when you under deliver.... Read More
Writing The Book On Great Customer Service
Q: One of the big chain bookstores recently opened up... Read More
4 Things Your Clients Want From Your Company
Sure, all clients are different. They have different kinds of... Read More
11 Ways to Get What You Want - Be a Clever Customer!
We all want great service, whether we are buying our... Read More
From Disgruntled to Champion - How to Turn an Unhappy Client Into Your Best Customer
It's a salesperson's worst nightmare- the phone call that comes... Read More
CEM Can Improve Customer Loyalty
'A 5 percent increase in customer retention increases profits by... Read More
Over Deliver - The Key to Customer Satisfaction
Client satisfaction starts with meeting or beating the contractual obligations... Read More
What Every Employee Should Know About Putting Positive Phrases Into Customer Service
If you were a customer on the telephone with a... Read More
5 Ways Customer Service Managers are Implementing to Increase Customer Focus
According to a Forum Corporation survey of commercial customers lost... Read More
Making Your Contacts Work For You
The best way to explain this concept is to tell... Read More
CRM For Beginners ? Customer Relationship Management Basics
In order to maintain a successful business, the business must... Read More
Modern Call Center Solutions - Keeping in Touch is the Key
Call center solutions solve a range of age-old problems. As... Read More
Handling Angry Clients
What do you do when your client gets mad at... Read More
Making Customer Satisfaction Surveys Work
Why bother? Good customer service is the life blood of... Read More
Customer Service |