Customer Feedback: Everyone has an Opinion - USE IT!
Have you ever been in a department store and known exactly what you were looking for but couldn't locate any staff to help you find it? Think of your website as your very own department store, and your contact numbers, email addresses, and FAQ's navigational buttons as your staff. Without these handy interaction tools, your purchaser will get frustrated and E-shop somewhere else.
It is important to provide your customers with ways to ask questions or give feedback. We are a curious bunch of people in this world; everyone has an opinion and thinks someone should hear it. So give them the opportunity to voice their feelings on your merchandise, encourage dialogue with your customer and then use their opinion to better your product.
A speedy response is important to keeping the sale, whether it be a question, comment, or criticism, respond to your customer in a timely manner to let them know that what they say matters.
Your staff should show a great desire to help your clients with their questions; this is an easy way to turn an inquiring customer into a buying customer.
Being attentive to your clients needs will also reduce the number of returns on your product.
Tom Antion provides entertaining speeches and educational seminars. He is the ultimate entrepreneur, having owned many businesses BEFORE graduating college. Tom is the author of the best selling presentation skills book "Wake 'em Up Business Presentations" and "Click: The Ultimate Guide to Electronic Marketing." It is important to Tom that his knowledge be not only absorbed, but enjoyed. This is why he delivers his speeches laced with great humor and hysterical jokes. Tom has addressed more than 87 different industries and is thoroughly committed to his client's needs.
 Google News Updated : Mon, 06 Oct 2008 20:48:44 GMT Westbrook has fractured ribs; status in doubt - FOXSports.com
FOXSports.com - by FOXSports.com The Eagles may have lost more than a game in their 23-17 defeat at the hands of the Redskins on Sunday. They may have lost their star running back for this week's game against the 49ers. Two Fractured Ribs For Westbrook Eagles' Westbrook has fractured ribs Publ.Date : Mon, 06 Oct 2008 19:43:28 GMT Miley Cyrus' sweet 16 birthday bash at Disneyland - Los Angeles Times
Los Angeles Times - Although she doesn't actually turn 16 until Nov. 23, the Disneyland theme park in Anaheim closed Sunday night for the "Hannah Montana" star's major life event. Video: Miley Cyrus Celebrates Her Sweet 16th 'Hannah Montana' star Miley Cyrus has Sweet 16 at Disneyland Publ.Date : Mon, 06 Oct 2008 17:46:49 GMT Dow plunges below 10000 amid global sell-off - The Associated Press
The Associated Press - NEW YORK (AP) - Wall Street suffered through another traumatic session Monday, with the Dow Jones industrials plunging as much as 800 points and setting a new record for a one-day point drop as investors despaired that the credit crisis would take a ... Video: Wall Street Tumbles Amid Global Sell-off Dow Plunges 700 Points Amid Global Sell-Off Publ.Date : Mon, 06 Oct 2008 19:41:28 GMT Russia accuses Georgia of trying to wreck ceasefire - Reuters
Reuters - By Christian Lowe MOSCOW, Oct 6 (Reuters) - Russia accused Georgia on Monday of trying to sabotage a French-brokered ceasefire by mounting a series of violent attacks on Russian targets across the region, but Tbilisi said the allegation was baseless. Russia says 'forces in Georgia' seeking to provoke new conflict Moscow picks Switzerland as Georgia agent Publ.Date : Mon, 06 Oct 2008 18:33:38 GMT SAP warns on Q3 earnings, cites turmoil in financial markets - Computerworld
Computerworld - By Chris Kanaracus October 6, 2008 (IDG News Service) SAP AG reported today that its third-quarter financial results will be below expectations due to a drop-off in sales late in the quarter - a surprise occurrence that the software vendor blamed on ... SAP saw sudden drop-off in software sales SAP Warns on Q3 Earnings, Cites Economy Publ.Date : Mon, 06 Oct 2008 20:08:54 GMT Pelini angry with Nebraska's penalty binge - ESPN
ESPN - Nebraska coach Bo Pelini blames himself and his staff for the Cornhuskers' early problems with penalties. Nebraska ranks 115th nationally with an average of 9.2 penalties per game and 110th nationally with an average of 74.8 penalty yards per game. Pelini says there's no proof a player spit on Missouri's Daniel Nebraska game at ISU to kick off at 11:30 a.m. Publ.Date : Mon, 06 Oct 2008 19:53:35 GMT Bedroom Fan Cuts SIDS Risk by 72% - U.S. News & World Report
U.S. News & World Report - By Serena Gordon MONDAY, Oct. 6 (HealthDay News) -- Just keeping the air moving around a bedroom seems to dramatically reduce a baby's risk of sudden infant death syndrome (SIDS), new research suggests. Fan in baby's room may help prevent SIDS Fan Use Is Linked to Lower Risk Of Sudden Infant Death Syndrome Publ.Date : Mon, 06 Oct 2008 20:06:28 GMT Increased Website Traffic |
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