For nine years Jeff worked for company G as an engineer. Flying airplanes was his first love. His job came in a close second place. That changed when Jeff met Judy. Their relationship quickly turned serious and they married.
When Jeff and Judy sat down to do financial planning as a couple, Judy learned Jeff's salary was surprisingly low. With a human resource background, Judy knew the salary range for Jeff's type of work, and what his credentials were worth. Jeff was seriously underpaid.
Jeff was shocked and somewhat crestfallen. His attitude was, "I'm lucky to do what I love AND GET PAID for having fun!"
As Jeff began to understand his market value he felt betrayed. Had he been duped? Had he been a fool for years? Was his company taking advantage of him? He wanted to keep his job. Asking for a raise was painful. The idea of asking for a 30% raise was excruciating!
With a wife and future family it was time for Jeff to pay attention to his compensation.
Jeff had read The Ripple Effect, Speak Your Mind Constructively, and sat down to write his request. He was flooded with anger, frustration, fear of hearing "no raise for you", and possibly the prospect of looking for another job. He felt disloyal yet asking to be paid a fair marketplace value was good business, not disloyalty. With a tug of war going on in his head, Jeff stayed focused on the conversation that would impact his future.
When he sat down with his boss Jeff got to the point. "I have worked here for nine years. My reviews have consistently been good to great. I've worked in several departments and handled every task assigned to me, competently. I love my job and have been very happy working here. I feel I'm underpaid and I am requesting a raise of $13,000. I know you need time to talk with upper management. When can I expect an answer?"
Jeff's boss was dumbfounded. Jeff was asking for five times what their typical raise amount was, yet he sensed Jeff had a fresh understanding of his value and was dead serious. Jeff did not cloud his request with emotion, accusations, or justifications. Jeff did not threaten to leave if he did not get the raise. He stated his position and was specific about his needs.
Caught off guard, his boss simply said, "I hear you. Give me 48 hours to get you an answer."
The next 48 hours were agonizing for Jeff and Judy. Finally, Jeff was called into his boss' office. "After careful consideration we are prepared to offer you $12,000. Will that work?"
Now Jeff was dumbfounded. He was thrilled he had made the request. "Yes. That works fine. When will it start?" was Jeff's response.
Jeff had newfound respect for himself and his credentials. He did what was right in his mind for his future. He followed the four steps in the Ripple Effect on how to create an effective message. He spoke in words that were comfortable for him. Emotions could have derailed his request but Jeff was careful to check his statements against the one principle and edit out any ineffective comments. Negative messages can trigger resistance, or resentment. Jeff disliked conflict and was happy with his behavior.
We all live complicated lives. Using proven communication tools is easy when we simply get to know them. When we communicate effectively, we are able to omit ineffective tactics, knowing they are likely to foil our efforts.
The Ripple Effect gives you an advantage. You can create outcomes that move your life forward and get your needs met consistently.
This is a true story. The Ripple Effect, Speak Your Mind Constructively, demonstrates how everyone can address sensitive issues effectively. With one, easy to remember principle and ten communication skills, you can express your truth in your unique way, and know you said the right thing.
Visit us at: http://www.wisewaybooks.com
Starting with a BS in Economics, I climbed the corporate ladder in multinational companies. I've been involved in entrepreneurial ventures from inception to sale and completed a business turnaround. For seven years I was an Executive Recruiter. The single most important asset one can posess in business and relationships is the ability to communicate effectively. We all need to be able to get things done and work together. No matter how smart, educated, or rich someone is, they will be happier and more successful at everything they do if they are able to communicate in a positve, effective manner.
![]() Google News Updated : Sat, 11 Oct 2008 17:50:53 GMT Finance officials comments at IMF meetings - Reuters
Reuters - WASHINGTON (Reuters) - Financial officials from around the world are in Washington this weekend for the International Monetary Fund and World Bank fall meetings. Financial crisis unprecedented: Paulson IMF/World Bank meetings bring surprise Publ.Date : Sat, 11 Oct 2008 17:13:01 GMT Check Point On Obama, Acorn and Voter Registration - New York Times
New York Times - Senator Barack Obama addressing a crowd on Friday at a campaign rally at the courthouse square in Chillicothe, Ohio. By STEPHANIE STROM Senator John McCain’s presidential campaign on Friday stepped up its efforts to tie Senator Barack Obama to a ... ABC Report Suggests ACORN Is Committing "Voter Fraud" Grassroots group at center of US voter registration uproar Publ.Date : Sat, 11 Oct 2008 15:53:43 GMT Palin: Obama put 'ambition above country' - CNN
CNN - JEFFERSON CITY, Missouri (CNN) -- Alaska Gov. Sarah Palin on Friday said Sen. Barack Obama put "ambition above country" after a newspaper reported that Obama may have tried to influence Iraqi politicians negotiating with the United States. Video: McCain Links Obama To Ayers Fact check: McCain campaign's William Ayers ad Publ.Date : Sat, 11 Oct 2008 15:51:00 GMT Zimbabwe's Opposition Says Power-Sharing Deal in Jeopardy - Voice of America
Voice of America - By VOA News Zimbabwe's opposition says a power-sharing deal is in jeopardy after President Robert Mugabe allocated key ministries to his ZANU-PF party. Zimbabwe: Mugabe Claims All Key Ministries Mugabe Hands Ministries to His Party Publ.Date : Sat, 11 Oct 2008 12:43:23 GMT Austrian far-right leader Haider killed in crash - Reuters
Reuters - By Alexandra Zawadil VIENNA (Reuters) - Austrian far-right leader Joerg Haider, a charismatic populist who helped bring anti-immigrant politics into the European mainstream, was killed in a car accident on Saturday. Video: Austrian politician killed - 11 Oct 08 Joerg Haider killed in car crash Publ.Date : Sat, 11 Oct 2008 16:11:52 GMT US removes North Korea from terrorism blacklist - Reuters UK
Reuters UK - By Sue Pleming WASHINGTON (Reuters) - The United States on Saturday removed North Korea from its terrorism blacklist in a bid to revive faltering denuclearization talks in the final months of the Bush administration. North Korea off terror list North Korea Removed from US Terror List in Return for Nuclear ... Publ.Date : Sat, 11 Oct 2008 17:12:26 GMT Paulson Indicates Need to Purchase Bank Equity `Soon as We Can' - Bloomberg
Bloomberg - By John Brinsley and Rebecca Christie Oct. 11 (Bloomberg) -- US Treasury Secretary Henry Paulson indicated that pumping government funds into banks is a priority and said financial markets will remain volatile. Obama welcomes Paulson plan to buy equity in firms US to buy shares in struggling banks Publ.Date : Sat, 11 Oct 2008 04:21:05 GMT Increased Web Site Traffic |
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